Spa Etiquette

Spa Etiquette

Spa Information

Opening hours: 10:00am-8:00pm

Last treatment: 06:30pm

Email: spa-griya@santrian.com

Phone: +62 361 288 181 ex 122

 

Special Requirement

Should you request for a specific therapist or gender, we will make every effort to accommodate your preference. All our therapists are professionally trained for the treatment and draping protocol.

Medical Alert

Please alert the spa reception and your therapist if you are pregnant, have muscle or joint injuries, are suffering from high blood pressure, using any skincare medications or have had recent laser, plastic, or other surgery. Any of the above conditions may affect our ability to perform your requested treatment. We are unable to perform some treatments if you are pregnant.

Valuables

A jewelry box is provided at the spa villa , but we recommend that you do not bring any valuables to the spa. If you do, please remove your watch and jewelry. Please note that Rama Sita Spa will not is not responsible for lost, stolen or misplaced items.

Attire for treatment

For your comfort, we will provide you a bath robe, disposable panties, and slippers.

Pricing Conditions

Pricing and treatments are subject to change at any time without any notice. All prices indicate starting price and exclude 21% government and service charge. Check the spa menu or special offers for updates.

Age limitation

Guest visiting for spa treatments should be at least 12 years old. To respect the tranquility of all our guests, children under 12 are not permitted in the spa area.

Booking Time

Treatments are available in Rama Sita Spa only. Open daily from 10.00 a.m. - 8.00 p.m (last treatment at 6.30 p.m). If you are delayed, please be reminded that your treatment time will be limited as a courtesy to the next guest, and your treatment will end at the time originally scheduled. We recommend making your spa appointments 24 hours in advance, by contacting our spa directly.

SPA cancellation policy

Should there be any change or cancellations of appointment time, please call Rama Sita Spa on extension 122 at least 4 hours prior to your booking time to avoid full cancellation fee.

Walk-in appointments

Although welcomed, guests are encouraged to make arrangements in advance. All reservations must be secured with a credit card and telephone number. To schedule your appointment(s), please call our spa desk at 0361 288181 ext 122. Guests staying in the resort may dial extension 122 from guest room.

Pre Arrival time

We request your arrival at least 10 minutes prior to your treatment time, providing you with spare time to check-in, have a welcome drink, and relax before your treatment. Should your arrival be delayed, please note that your treatment time will be reduced accordingly so that we may serve the next guest on-time. Late arrival will still result in full charge for your requested service, even though your actual treatment time may be reduced.

Spa Tranquility

To preserve the tranquility of our spa environment for all guests, all mobile devices should be turned off. Rama Sita Spa is a non-smoking environment.

Meals before treatment

To get the full benefits of your treatment, we recommend not to eat two hours beforehand (especially heavy meals). However, if you are very hungry, it's better to have a small snack so that you aren't distracted by a growling stomach during your treatment.

Treatment oils

You will be massaged with special herbs and oils, so please don't wear perfume, heavy aftershave, or strongly scented lotions that might interfere with the treatment or you can have a shower prior to treatment. We will use top quality oil, so no need to have shower after treatment.

Reservation Inquiry

Contact Details

Reservation Inquiry

Contact Details

Phone Email

Please be informed that by sending this Reservation form, your booking has not yet guaranteed. Our staff will contact you to proceed with your booking.

Should you not receive any respond within, please email us at griyasantrian@santrian.com

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Griya Santrian

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  • The Royal Santrian
  • Puri Santrian
  • Griya Santrian